Feature Set:  

The profiling for individual family members could have had a few more features, but it did allow you to profile for sites and keywords. Compared to some other products, it was missing many features. Reporting of Internet activity was one important feature that was missing.

Ease of Use:  

When a website or Instant Messenger was blocked, it was extremely frustrating to get past it. The product could use an immediate override function. implementation and verbiage associated with proxy settings was a little too technical for the average user.

Ease of Installation:  

There was a small problem with the installation rebooting twice, everything else went smoothly.

Filtering Effectiveness:  

The underblocking (websites that should have been blocked, but were not) worked pretty well in most cases. The program did allow quite a few foreign objectionable sites through its filtering mechanism. Another concern is when we “allowed” a website through, any link on the website going to any other website was allowed as well, even if it should have been blocked. The overblocking (websites that should not have been blocked) worked extremely well.

Overall, this product was a very good product.